Resources
A closer look at
better hospitality.
Get to know Hearth, explore the connections behind it, and find practical help for your team. Start wherever your hotel needs you most.
Find your starting point
Made for the people
behind the welcome.
Product walkthroughs, platform details, and support. Everything here takes you somewhere useful.
A single place for every conversation.
Explore the shared inbox, guest context, and handoffs that help your team pick up the conversation.
Explore the inboxYour hotel’s knowledge. A familiar voice.
See how the concierge uses property knowledge and guest context, with your team there for the handoff.
Meet your conciergeGood hospitality starts with context.
Understand how PMS connections bring reservation details into the guest experience.
See the connectionsYour workspace, in the tools you use.
Connect an AI assistant to Hearth with read-only access to the properties you can already see.
Read the connection guideA hand for the team behind the desk.
Find help with sign-in, notifications, the iOS app, and contacting Hearth support.
Visit the support centerKnow what sits behind the experience.
Learn about workspace access and guest data, then explore the privacy information in detail.
Explore security & dataBefore your walkthrough
Bring the everyday.
We’ll start there.
A good conversation starts with how your hotel actually runs. These three things help us make the walkthrough useful for your team.
Book a demo- 01
The questions you hear most.
Parking instructions, arrival times, a restaurant recommendation. A few real examples help us focus on what your guests need.
- 02
The tools you already use.
Your PMS, your messaging channels, and how the team shares work today. We’ll talk through the connections.
- 03
The moment you’d like to improve.
An arrival rush, an overnight question, a handoff between shifts. Start with one experience worth making better.
We’re here to help
Let’s talk about your hotel.
A specific question deserves a specific answer.